Our Team

“If you’re looking for a career, you’ve found the right place. If you’re looking for ‘just a job,’ then you’re not for us.” -Bill Knight

Our Leadership Team

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Creator of Culture & AccountabilityBill Knight

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Creator of Solutions & OpportunitiesSteven Knight

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Chief Encouragement OfficerGrace Knight

About Our Mentors

"Our Mentorship Team at Mosaic Home Services is proud to have built a uniquely diverse team founded on a family-based culture of learning, evolving, and collaboration."
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Creator of Culture & AccountabilityBill Knight

We Make It Right

It is our commitment, and our obligation, to make it right for each client.

Founder B&B Demolition Ltd., and primary investor in dozens of other businesses across Western Canada, Bill Knight is a devoted philanthropist, leader in the business community, and a true entrepreneur at heart. Bill is a member of EO, Synergy Networking Group, has been named a recipient of the National Philanthropy Day Awards twice, and was named a Business Leader of Tomorrow by Business in Edmonton Magazine. Bill has served as an EO Accelerator Mentor and has experience in building dozens of brands across a variety of industries — from hospitality to construction to real estate.

Bigger and Better Businesses

There's a lot of people out there that have the skills and unique trade knowledge that just need help growing their business.

While completing a Bachelor of Commerce with Distinction at the University of Alberta, focusing on Business Economics & Law, Steven Knight built his professional career at B&B Demolition Ltd., while also founding other small businesses. A devoted volunteer, Steven is a proud member of the Global Shapers Community and a Past Director at YESS. Steven focuses on financial analysis and management of the Mosaic portfolio, as well as sales, revenue, and mentorship of the management teams within each Mosaic brand.

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Creator of Solutions & OpportunitiesSteven Knight

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Chief Encouragement OfficerGrace Knight

Community Oriented

Each member of Mosaic is within the communities that we live in, play in, and provide services to.

Grace is an avid community activist, volunteer, and philanthropist. Her caring attitude, combined with her cunning business acumen, assist her in developing the best in people, businesses, and her community. After spending years building the team at B&B Demolition Ltd., she has set her sights on working with passionate entrepreneurs across Western Canada.

Mosaic Home Services has been an amazing part of our family for many years, and we are grateful. It is truly the kindness of strangers that have an incredible impact on our families’ journeys and their gratitude is immeasurable. Thank you Mosaic Home Services for choosing to make a difference in the lives of children fighting cancer and for many other causes.
Penny McEwanOwner of Downright Demolition Ltd.

About Our Team

"Each one of the members is unique in their own way and brings their own individual contributions to our success."
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Cultivator of Brand Success

Ghaida Daher

Full Profile

Ghaida Daher, our Cultivator of Brand Success, works with our Brand Managers to improve processes, systems, and business practices. She is dedicated to helping the team members at Mosaic succeed in order to better serve our valued customers.

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Director of Demolition

Penny McEwan

Full Profile

Penny McEwan, started her demolition career in 2002 at B&B Demolition. While being at B&B She was involved in all aspects of the company and helped grow the company until 2017. All though taking some time away from the demolition, industry she soon realized that her passion was demolition. She started Yellow Jacket Demolition in June of 2018 and rebranded it to Downright Demolition in January of 2019. With the continued support from friends, family and clients Downright Demolition has had enormous growth. Downright Demolition is proud to part of the Mosaic Family.

Penny is a past member of BOMA and BNI and had the pleasure of meeting new people.

With her extensive knowledge in Demolition and the mentors that have helped her become who and where she is today, Penny looks forward to continue and learn every day.

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Accountant

Tami Klufas

Full Profile

A dynamic and enthusiastic achiever, Tami brings a deep-seated hunger to know and do more. With an extensive background in small business accounting, she has an abundance of knowledge and skills to bring to the team. She is a graduate of NAIT, a mother, and an advocate for her fellow human beings. She loves a good challenge and an organized spreadsheet.

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Creator of Open Spaces

Lachlan Allward

Full Profile

Lachlan is a proud team member of Downright Demolition. She initially started her career at B&B Demolition, where she was an integral member of the team. She started her career in the demolition industry in the scheduling department and throughout her years moved into an estimator role.

In 2019 Lachlan moved to Downright Demolition to continue her growth in the industry and gain additional experience. Her attention to detail  and eagerness to help and find solutions have been key to her growth, both in business environment and in the community. Lachlan is an active member in CREW. and other local networking groups. She remains devoted to excelling in her personal growth..

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Estimator

Jamie McEwan

Full Profile

Jamie McEwan has dedicated himself to becoming a notable supervisor/ safety officer for Downright Demolition Ltd. With training coming from a team who built B&B Demolition Ltd. and has over 50 years of experience.  He is a devoted family man with strong community connections and looks forward to the successes of Downright Demolition Ltd.

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Estimator

Duncan Cooper

Full Profile
Duncan joined Downright Demolition in Sept 2020 and comes with 15+ years experience in the demolition industry. Starting in the industry as a labourer in 1999 Duncan has been involved in residential, commercial and industrial demolition projects across western Canada. Duncan prides himself on the safety of his co-workers and team members and making the demolition experience for clients as smooth as possible. As a father of 4 boys there is nothing more important then making sure everyone goes home to their families. Duncan is also an active member in the community with numerous charity’s, homeless drives, and child protection agency’s in and around the Edmonton area.
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General Manager

Andrew Munro

Full Profile
Andrew Munro is an experienced member of of the Sales team at Mosaic Home Services, and has been with us since 2017. He has been helping clients find creative solutions for their homes and businesses for the last 10 years. Andrew believes in approaching every project with a high degree of integrity and attention to detail.
Andrew’s background is in the renovation and entertainment industries. This experience has given him the ability to understand how to help clients improve the livability and usefulness of their outdoor spaces, as well as create beautiful lighting displays adding value to their homes.
The thing that drives Andrew towards success is a desire to create a comfortable, secure life for his family. In his downtime his favorite things to do are cooking delicious meals for him and his wife, and working on various projects in his garage.
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Operations Manager

Gordon Fleming

Full Profile

Gordon came on as the Operations Manager of Shine Above Window And Gutter Cleaning at the end of April 2022 ready to make a positive impact and he did just that. Not only does Gordon focus on providing high quality window, gutter, and pressure washing services to customers, but he also focuses on growing his team and improving the business as a whole. The technicians that have been added to the Shine Above team have felt nothing but support and appreciation from their Brand Manager. The level of care that Gordon has and shows for his customers, his team members, and Shine Above Window & Gutter Cleaning is inspiring and has already made a positive difference.

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General Manager

Dallin Taylor

Full Profile

Dallin Taylor has been with the Mosaic Home Services Group of Companies for over 5 years now. After starting with the company as a screen installation technician with Screen Savers Plus, Dallin grew into various positions over the years. In 2022, Dallin stepped into the leadership role of General Manager of Screen Savers Plus here in Edmonton. Dallin is not only dedicated to Screen Savers Plus Edmonton and the success of the brand as a whole but is also passionate about providing high quality work experience for people in our community. As Brand Manager, Dallin has focused on providing value to customers and team members alike. He has also built the knowledge and expertise of his team of screen technicians through a new training program, Screen School!

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All successful teams, whether in sports or in business have a culture defined by their Core Values. Mosaic has values that empower and align with the team to make it right for their clients. It is such an honour to be part of a team that works so closely together towards a common goal!
Bill MatthewsMosaic Home Services Ltd.
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Operations Manager

Jaci Pelley

Full Profile

Jaci Pelley, our new Brand Manager for Miraculous Maids has been an absolutely incredible addition to the team. Jaci brings spunk, spirit, and sparkle to her role as Brand Manager. She has brought the team together and continuously improved the processes and procedures in the Miraculous Maids business. As Brand Manager, Jaci not only focuses on helping the team of Miraculous Maids to provide the highest quality cleaning services possible, but is also ready to drop everything and help out whenever needed. She prioritizes customer satisfaction and strong team communication.

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General Manager

Ben VanGelder

Full Profile

Ben VanGelder is the General Manager of Everlast Fencing, one of our premium home service companies. After starting as the General Manager in June of 2021, Ben worked with his team of estimators and fence installers to bring value to each customer he crossed paths with. Ben’s charisma, dedication, and communicativeness all stand out when dealing with him. He truly cares and aims to bring the best fencing solution to each property he steps foot on.

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Outside Sales Lead

Mike Funk

Full Profile

Mike Funk, our Outside Sales Lead for Everlast Fencing, brings his fun personality and determination to every job in front of him. Mike joined the Everlast team in March of 2022 and has not only helped to greatly increase sales for Everlast but has also created excellent relationships with each customer that he deals with. Mike completes many site visits each day, helping to provide the best fencing solutions to each customer. You’ll always find Mike with a smile on his face and a bag of candy to share in his hand!

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Customer Success Manager

Tyler Jonah

Full Profile

Tyler Jonah started with the Mosaic Home Services Group of Companies in fall of 2021 as a Customer Success Representative. After showing his dedication to the companies and keen ability to connect with and provide premium service to our customers, he stepped into the leadership role of Customer Success Manager in early summer 2022. As Customer Success Manager, Tyler leads his team of Customer Success Representatives, providing them with positive and constructive feedback, and working with them to improve processes and overall efficiency of the team. Tyler is always there to help get you what you need and is smiling every step of the way!

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Customer Success Representative

Sarah Mercier

Full Profile

Sarah has been a bright, bubbly member of our inside-sales team at Mosaic Home Services since July of 2020. Sarah spent years in the hospitality industry, which helped her build strong interpersonal skills, and a passion for learning and growing. As a member of our inside-sales team, she’s been able to put those skills to good use, mainly through building strong relationships with our clients, and always offering service with a smile and a laugh. Sarah has a good eye for design, loves art, and absolutely loves animals.

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Customer Success Representative

Sami Saragoca

Full Profile

Sami Saragoca joined our Customer Success Team in May of 2022 and has showed her work ethic and dedication since. Sami works alongside the rest of the Customer Success Team to provide efficient, effective customer service. As a Customer Success Representative, Sami successfully helps customers to get accurate quotes and get their service appointments booked in. Sami has a quiet demeanour but is always happy to chat with you and get you what you need!

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Customer Success Representative

Alyssa Gueco

Full Profile
Alyssa Gueco, one of our amazing Customer Success Representatives brings positivity and spunk to our team. With over 10 years of experience in the customer service industry, Alyssa makes every interaction with customers fun and productive. Alyssa works collaboratively with the rest of our Customer Success Team to provide quotes, book services, and create a great customer experience from start to finish. She is dedicated to delivering great results and we’re lucky to have her on our team!
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Marketing Manager

Kanishk Chadha

Full Profile
Kanishk Chadha, our Marketing Manager, has a background in marketing analytics, business analytics, and all things technology and data. Kanishk leads our Marketing team to successful campaigns using performance marketing techniques. His focus on data-driven marketing and constantly improving processes for enhanced efficiency and effectiveness make a large positive impact for the Mosaic Home Services Group of Companies. Kanishk is the go-to guy and is always happy to help fix any issues that arise with systems.
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Copywriter & Marketing Communications Specialist

Emma Dietze

Full Profile
Emma Dietze started as the Copywriter and Marketing Communications Specialist for the Mosaic Home Services Group of Companies in January of 2022. With a background and education in marketing and communications, Emma works with the Marketing Team to launch effective campaigns. Writing is Emma’s strong suit. You’ll always find her crafting clever copy for each of our home service brands.
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General Manager

Dean Mergel

Full Profile

Dean has been with Colour Envy Painting since it began in February 2017. Dean has been in the painting industry for 8 years.He has a 20 year history in the food service industry where he developed excellent customer relation skills and has been able to transfer these communication skills to the painting profession. His creative skills drew an interest in painting, where he enjoys assisting people in creating the vision for their most valuable investment, your home or business. Always looking to see how to improve the outcome of your project, he also looks for ways to be efficient and effective.

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Site Supervisor

Tim Tipper

Full Profile

Tim started painting at an early age with his father and has an experience of 43 years. He is a proud third-generation painter and part of Colour Envy Painting as Supervisor. He finds his position very important to himself and the company.

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Field Lead

Adam Chiasson

Full Profile

Adam Chiasson has been with the Mosaic Home Services Group of Companies for over two years now. He has worked in a variety of field roles within the company, providing customers with high quality home services. Adam is communicative, hard working, and always ensures that customers are satisfied with their product or service before leaving site! Make sure to say hello to Adam next time he comes to your home!

We Will Only Continue To Grow

The Right People Doing The Right Things At The Right Time.

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